Cosmic Digital Universe Incorporated

Terms and Conditions

These Terms and Conditions ("Terms") constitute a legal agreement between you ("User") and Cosmic Digital Universe Incorporated ("CDU"). By subscribing to and using the GameMedias service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Service Overview
GameMedias is a premium mobile gaming subscription service operated by Cosmic Digital Universe Incorporated (CDU). The service provides:
  • Unlimited access to a curated collection of premium games.
  • A daily subscription model that auto-renews unless canceled.
  • Seamless gaming experience across mobile, tablet, and desktop.
The GameMedias portal is accessible at: https://portal.gamemedias.com/philippines/411/home.
2. Eligibility & Subscription Conditions
  • Users must be at least 18 years old or have parental/guardian consent to subscribe.
  • Users must have a compatible device, an active mobile account, and internet connectivity.
  • Users must have authorization from their mobile carrier to subscribe via Direct Carrier Billing (DCB).
  • CDU reserves the right to reject or terminate a subscription at its discretion if fraudulent or unauthorized activity is detected.
3. Subscription & Billing
3.1 Subscription Process
  • Users subscribe by entering their mobile number and verifying with a OTP (One-Time Password).
  • Upon successful verification, the 10PHP daily fee is charged via Direct Carrier Billing (DCB).
  • The subscription will automatically renew daily unless canceled before the next billing cycle.
  • CDU reserves the right to modify subscription pricing, subject to applicable laws and regulatory requirements.
3.2 Payment Terms
  • Prepaid users: The subscription fee will be deducted from the prepaid balance. Sufficient credit is required for renewal.
  • Additional charges: Accessing GameMedias via 3G/4G/5G may result in data charges as per the user’s mobile plan.
4. Service Access & Usage
  • Users can access the GameMedias portal and play games on one device at a time.
  • Users must not share, sell, or transfer their subscription to others.
  • CDU reserves the right to modify, suspend, or discontinue the service for maintenance, technical reasons, regulatory requirements, or service improvements.
5. Unsubscription & Refund Policy
5.1 How to Cancel Your Subscription
Users may unsubscribe at any time via:
  • GameMedias Portal – Navigate to the Profile section and select Unsubscribe.
  • GameMedias Help ChatBot - Navigate to the Help icon on Content Portal > I want to unsubscribe
5.2 Refund Policy
  • All subscription charges are non-refundable.
  • If you experience billing issues, contact CDU Customer Support for assistance.
6. Account Security & Fraud Prevention
  • Users must keep their account details confidential.
  • Sharing OTP codes, passwords, or login credentials with others is strictly prohibited.
  • If suspicious activity is detected, CDU reserves the right to suspend or terminate access, and report fraudulent activity to relevant authorities.
  • Users must immediately notify Customer Support if they suspect unauthorized access to their account.
7. Data Privacy & Security
By using GameMedias, users consent to the collection of basic personal data, including IP address, mobile number, and device information for service functionality. Personal data will be handled in accordance with our Privacy Policy.
  • CDU implements reasonable administrative, technical, and organizational measures to safeguard users' personal information in accordance with applicable data protection laws.
8. User Responsibilities & Restrictions
8.1 Acceptable Use Policy
  • Users must not misuse the service, including but not limited to unauthorized sharing, resale, or commercial use of GameMedias content.
  • Users agree not to violate any intellectual property rights of GameMedias, its partners, or game developers.
  • The use of VPNs, proxies, or other methods to bypass geographical restrictions is prohibited.
8.2 Unauthorized Use & Liability
  • Users are responsible for any unauthorized access or misuse of their GameMedias subscription.
  • CDU shall not be liable for losses resulting from unauthorized transactions or mobile account breaches.
9. Service Availability & Limitations
  • Third-Party Services: We are not responsible for issues caused by mobile operators, network failures, or third-party game providers.
  • Device Compatibility: Some games may not be compatible with all devices. Users are responsible for ensuring their devices meet system requirements.
  • Service Availability: GameMedias may be temporarily unavailable due to maintenance, technical issues, or regulatory changes.
10. Intellectual Property Rights
  • All games, software, trademarks, logos, and other content made available through the GameMedias service are protected by applicable intellectual property laws and are owned by CDU and/or their respective licensors, content providers, or rights holders. Users may not copy, reproduce, distribute, or modify any part of the GameMedias service without prior written authorization.
11. Changes to Terms & Conditions
CDU reserves the right to amend these Terms at any time. Any changes will be communicated via:
  • Official announcements on GameMedias portal.
  • Mobile notifications or email updates where applicable.
Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law & Dispute Resolution
  • These Terms shall be governed by the laws of Philippines.
  • In case of disputes, parties agree to resolve issues through negotiation first. If unresolved, disputes will be handled in Philippines courts.
13. Company Information

πŸ“Œ Company Name: Cosmic Digital Universe Incorporated

πŸ“Œ Registered Address: 1360 Leon Guinto St, Ermita, Manila, 1004 Metro Manila, Philippines.

πŸ“Œ Official Website: http://www.cdu.com.ph

πŸ“Œ Customer Support Email: cs@cdu.com.ph

14. Billing Information
  • Subscription charges are processed through participating mobile network operators using Direct Carrier Billing (DCB). Charges will appear on the user's prepaid balance or postpaid mobile bill, depending on the user's mobile subscription.
Final Acknowledgement
By subscribing to GameMedias, you confirm that you have read, understood, and agreed to these Terms and Conditions.